Shipping policy

SHIPPING POLICY

Thank you for supporting Devereux Grace. Please review the information below before placing your order.

PREORDER SHIPPING

The Jesus Necklace — First Edition is currently in production and will not ship immediately. Orders are currently estimated to begin shipping between late October and early November 2026.

This shipping window is an estimate and may change because of production, quality-control, carrier, customs, or other delays outside our reasonable control. If the expected timeline changes significantly, customers will be notified using the email address provided at checkout.

Once your order is packaged and ready to ship, you will receive a shipping-confirmation email containing tracking information.

Please note that any delivery timeframe shown at checkout refers to the carrier’s estimated transit time after your order has shipped. It does not replace or shorten the preorder production window.

DOMESTIC SHIPPING

Standard shipping within the United States is currently $8.00. Orders of $117.00 or more currently qualify for free standard domestic shipping.

Shipping prices and available services are displayed at checkout and may change in the future. Delivery estimates are provided by the carrier and are not guaranteed.

INTERNATIONAL SHIPPING

International shipping is available to eligible destinations. Available carriers, shipping charges, and estimated transit times are calculated and displayed at checkout.

International orders may be subject to customs inspections, import duties, taxes, brokerage fees, or other charges imposed by the destination country. When duties and taxes are shown as included or prepaid at checkout, they will be handled according to the checkout terms. Otherwise, the customer is responsible for any additional charges required by the destination country.

Devereux Grace does not control customs processing times or government-imposed charges and cannot guarantee international delivery dates. International orders may take longer to arrive after shipment.

ORDER AND ADDRESS CHANGES

Customers are responsible for providing a complete and accurate shipping address at checkout. If you need to request an address change, contact devine2flow@gmail.com as soon as possible and include your name and order number.

We will make reasonable efforts to update an address before fulfillment, but changes cannot be guaranteed after an order has been processed or shipped.

If an order is returned because an incorrect or incomplete address was provided, the customer may be responsible for the cost of reshipping the order.

TRACKING AND DELIVERY

Tracking information will be emailed when your order ships. Please allow time for the carrier’s tracking system to update after receiving your shipping confirmation.

Devereux Grace is not responsible for carrier or customs delays. If tracking shows unusual delays or a possible loss, please contact us at devine2flow@gmail.com so we can help you investigate the shipment with the carrier.

If tracking marks a package as delivered but you cannot locate it, please check the delivery area, confirm the address on your order, ask household members or neighbors, and contact the shipping carrier. We will assist where reasonably possible, but replacement or refund eligibility will depend on the circumstances and the carrier’s investigation.

DAMAGED OR INCORRECT ORDERS

Please inspect your order after delivery. If your necklace arrives damaged, defective, or incorrect, contact devine2flow@gmail.com within 7 days of delivery.

Include your name, order number, a description of the issue, and clear photographs of the item and packaging. We will review the issue and work with you toward an appropriate resolution.

CANCELLATIONS AND RETURNS

Preorder cancellation requests may be submitted before an order is fulfilled or shipped. Once an order has shipped, cancellations are no longer available and the order is subject to our Return and Refund Policy.

CONTACT

For shipping questions, contact:

Devereux Grace
devine2flow@gmail.com